Edit Sale '23 T&C – Mortantra
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Edit Sale '23 T&C

MORTANTRA EDIT SALE ‘23

15th - 23rd July

Terms and Conditions:

  • 30% flat off sitewide

  • Sale is only on in-stock/ready to ship pieces that are available on the website

  • Sale isn’t applicable on made to order designs from Instagram unless mentioned Sale will start sharp at 12 AM IST on 15th July (i.e Midnight 14th) . A timer will be set on the website for international clients to make it easy to figure the exact time. Cash on Delivery option isn’t applicable during the sale

  • Sometimes due to the rush, same items get ordered in different carts. The 1st order will be given priority, 2nd will get cancelled. Please co-operate in such cases, we will try our best to avoid clashes

  • Sale will end 12 PM on 23rd July

Updates and Announcement:

  • To make the most out of our sale, we advice you to not miss any single update, post or announcements.
  • Turn on notifications on our Instagram feed - for that, go to our profile @mortantra, tap the bell icon on the top right corner and turn on all the options. This way you will not miss our surprise flash sales and announcements.
  • Please join our Whatsapp campaign list for reminders and announcements .
  • Reminders, updates, special made-to-order announcements will be made via whatsapp and email campaigns.
  • Simply send your name, city and email id on the whatsapp link :

Ready your Cart:

  • Those who have been our patrons since the last 2 sale seasons, know how quickly the items go sold out as soon as the clock hits 12.
  • Simply log in, add your desired pieces to your cart and wait for the day of the sale. So when the clock strikes 12 , you have the best chance to grab your loved pieces.
  • Please update your carts regularly, carts may expire if unattended for 14 days

Customisations:

  • Only minor customisation requests like change in color of beads, hangings, pearls will be considered for the sale pieces.
  • Customisation of kundan colors, swap of earrings, change in the design etc will not be possible in the sale pieces.
  • Customisation charges will be additional depending on the work, labour, time and material needed to make the changes
  • While placing an order, please mention – ‘CUSTOMISATION required , DO NOT SHIP’ in the order notes and once ordered, leave us an email with the subject – CUSTOMISATION in (your order number) on info@mortantra.com
  • We will get back post 23rd July on custom requests. Please do not ask for urgent customisations. Customisation as per requested will be done in 7-8 working days post we revert after the sale.

 Domestic Shipping

  • All orders shall be dispatched post 1 week of the sale i.e post 30th July. Please wait for us to email you the tracking details.
  • Free shipping above INR 6000
  • INR 200 shipping charges below INR 6000
  • Orders cannot be clubbed for domestic shipping Orders with ‘Made to order pieces’ will be sent post 6 weeks all together.

International Shipping:

  • All orders shall be dispatched post 1 week of the sale i.e post 30th July. Please wait for us to email you the tracking details.
  • Free shipping above INR 35,000 INR 3000 shipping charges below INR 35,000
  • In case you want to place multiple orders and wish to club them, please mention in the order note while placing an order - ‘DO NOT SHIP, wish to add more’ and approach us on whatsapp or email b to add more items later
  • Subject - CLUB (your order numbers)

Made to Order Pieces:

  • The sale is only on instock pieces available on the website. However, we will keep a certain designs on made to order basis - best sellers.
  • Please do not request on individual designs to be brought back in stock while the sale is on.
  • Requesting you to please not send older designs to ask if they are in sale. Whatever is in sale will be up on the website.
  • The orders that consist made to order designs will be shipped post 6 weeks after the sale.
  • Please do not request to split and send ready pieces and send made to order seperately later. One order will be shipped collectively once all pieces of that order are ready.

Returns and Exchange :

  • You can check the returns/exchange policy on our website on the below link.
    https://mortantra.com/pages/returns-exchange

Store Sale Update :

  • 15-23rd July is an online only website Sale
  • Store Sale shall be 4th-5th-6th August on Appointment Basis only.
  • Please book your slots on 9909989029 The stock will be revised post the online sale, and store sale will be applicable only on what is in stock in-store.
  • The website sale is a massive one with over 7000+ pieces on sale , we recommend to make the most of the website sale as we may not be able to physically display all the pieces in store.

Mortantra Brides :

  • A call for the Brides-to-be!
  • Our Annual Sale is a perfect time for you to shop for your Trousseau and your Bridal jewellery!
  • Send this story to your friends getting married this year , let them know about the once-a-year chance to be a Mortantra Bride at lesser prices.
  • All the bridal pieces are customisable in terms of beads/hangings and colors or the drops
  • Choose your favourite design, order it in the sale and drop in email for customisations.

Celebrate :

  • Lastly, please celebrate, enjoy the shopping experience and most importantly admire and spread this mutual love we have for jewellery
  • We started the 9 beautiful days of Mortantra celebrations in the form of a sale only because you guys pushed us to give you a reason to shop more of Mortantra without occassions, weddings and any needs.
  • Do not forget to enjoy the process, fall in love with the jewellery pieces you select and do not forget to let us know about it.
  • Share this love with people you love and let them know about the Mortantra celebrations.

Happy Shopping . .

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