Mortantra jewellery shipping and packaging
Mortantra jewellery shipping and packaging
Home Shipping Information

Shipping Information

Thoughtfully packed and securely delivered, wherever you are.

Secure Delivery

Secure Delivery

Your order is safely delivered to you.

Carefully Packed

Carefully Packed

Every piece is packed with great care.

Worldwide Shipping

Worldwide Shipping

Delivering to you, wherever you are.

Handled With Care

Handled With Care

From our studio to your hands.

Secure Delivery

Free Shipping

Prepaid orders above

₹6,000
Carefully Packed

Standard Shipping

Orders below

₹6,000 ₹200 Shipping
Order Place
Order
Placed
Carefully Packed
Prepared
Secure Delivery
Dispatched
Delivered
Delivered
4–5 Business Days after order dispatch

Shipping timelines may vary depending on the destination and weight of your parcel.

Standard

8–12 Days

After order dispatch

Express

5–7 Days

After order dispatch

Delivered

Free Standard Shipping

Orders above

₹40,000

Customers eligible for free standard shipping can opt for express shipping by paying only the difference in shipping cost.

Estimated delivery timelines are approximate and may be affected by customs clearance, regional service limitations or high-volume seasons.

Delivered

A Note on Customs & Duties

Orders outside India are shipped on a DDU (Delivery Duty Unpaid) basis. Product prices displayed do not include applicable import duties, customs charges or local sales taxes.

The recipient is responsible for all applicable import duties, customs charges and local taxes levied by the destination country. These charges may need to be paid before the order can be released from customs.

Import duties and taxes are governed by the laws of the destination jurisdiction. For additional information, please contact info@mortantra.com .

Important To Know

When will my order arrive? +
For Indian orders, standard shipping generally takes 4–5 business days after dispatch. International standard shipping generally takes 8–12 days after dispatch, while express shipping generally takes 5–7 days.
Can shipping timelines change? +
Yes. Delivery timelines are estimates and may vary depending on destination, parcel weight, customs clearance, regional service availability and high-volume periods.
Do you offer express international shipping? +
Yes. International express shipping generally takes 5–7 days after dispatch. Customers eligible for free standard shipping may upgrade to express shipping by paying the shipping-cost difference.
Are customs duties included? +
No. International orders are shipped on a DDU basis. Import duties, customs charges and applicable local taxes are payable by the recipient.
How can I track my order? +
Tracking information is shared after your order has been dispatched through the available order communication channel.

Still have a question about your delivery?

Our team is here to help with shipping, tracking and international delivery queries.