Privacy Policy
Your privacy matters to us
At Mortantra, we are committed to protecting your personal information and being transparent about how it is collected, used and safeguarded.
Privacy at Mortantra
We value the trust you place in us. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our website, interact with us or make a purchase.
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Mortantra may collect and store any information that you may provide on our Website. To enable you to become a member or subscriber of our Website we need to have your basic Personal Information. Apart from this, when you visit our site, our systems collect details about your computer system, like your IP address. Please note that your IP address does not identify you personally.
We will only have Personal Information about you if you are willing to provide it. The Personal Information you provide should be accurate. Please make sure you update your Personal Information if any of your details change and immediately delete all inaccurate information provided by you without any delay.
The details we may require include your name, email address, delivery address, telephone number, membership account information, preferences, time zones, reviews, comment lists, searches, billing information, and payment information.
Before submission of the Personal Information on the Website, you would be asked to give your consent on the Website to use your Personal Information by Mortantra.
The consent given to use the Personal Information can be withdrawn by you at any time. All actions taken by Mortantra before the withdrawal of the consent by you will not be affected due to the withdrawal of the consent. Further, upon withdrawal of the consent, you will not be able to subscribe to the services and membership of the Website.
The Services are not intended for users under the age of 18 unless permitted under applicable local laws (“Permissible Age”). We do not knowingly collect any Personal Information from users or market to or solicit information from anyone below the Permissible Age. If we become aware that a person submitting Personal Information is below the Permissible Age, we will delete the account and any related information as soon as possible. If you believe we might have any information from or about a user under the Permissible Age, please contact us at info@mortantra.com.
We may collect, process and store your user ID associated with any social media account (such as your Facebook account) that you use to sign into the Services or connect with or use with the Services. When you sign in to your account with your social media account information, or otherwise connect to your social media account with the Services, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. This could include, without limitation, any information that you have made public through your social media account, information that the social media service shares with us or information that is disclosed during the sign-in process. Please see your social media provider’s privacy policy and help center for more information about how they share information when you choose to connect your account.
We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email.
Mortantra does not allow any unauthorized persons or organizations to use any information that Mortantra may collect from you through this Website. Mortantra uses the Personal Information collected from you and about you for a variety of purposes, including to:
- Process and respond to your queries.
- Fulfil any order made by you and communicate with you when necessary.
- Contact you about our news and offers that we think may interest you, or to tell you if we change anything important about how the Website works, or the terms of use of the Website. If you no longer wish to receive messages of this nature, please email us at info@mortantra.com, or unsubscribe by clicking the option at the bottom of any email you receive.
- Contact you about the Website and related news and Services; monitor and improve the Website; calculate the number of visitors; update you on special offers; and provide you with a better shopping experience.
- Protect your vital interest or that of another natural person, for carrying out the public interest or in the exercise of official authority vested in Mortantra.
- Respond to summons, court orders or other legal processes, which may require disclosure of your Personal Information without notice to you.
- Enhance the functionality and quality of our Services, personalize your experience, and comply with our legal obligations.
- Administer our Services, diagnose technical problems, provide customer support and share policies about your account.
- Send you communications you have requested or that may be of interest to you by email, courier, registered post, telephone or any other mode of communication.
- Show you ads that are relevant to you.
- Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- Notify you about changes to our Services.
- Any other purpose with your consent.
Unless expressly mentioned in this Privacy Policy, we will never release your Personal Information details to any outside company for mailing or marketing purposes. We may disclose Personal Information that we collect or you provide, as described in this Privacy Policy, in the following ways:
- Upon placing an order, some of your Personal Information will be passed on to others who need access to it, like courier companies and our payment gateway partner. We have a non-disclosure agreement with these third parties, and payment gateways are certified by all major card issuers to hold details securely.
- We may share collective information such as demographics and Website usage statistics with our sponsors, advertisers or other third parties (excluding Mortantra’s marketing partners and network providers). Such parties do not have access to your Personal Information.
- With our subsidiaries, affiliates or group entities.
- With a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Mortantra’s assets.
- If you interact with social media features on our Services or use your social media credentials to log in, those platforms may collect information about your activity, governed by their own privacy policies.
- To enforce or apply our Terms & Conditions and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary to protect the rights, property or safety of Mortantra, our customers or others, including for fraud protection and credit risk reduction.
- In any other circumstances where we have your consent.
We will take reasonable steps to accurately record the Personal Information that you provide to us and any subsequent updates. If required by you, Mortantra will delete the Personal Information provided by you on the Website. Upon deletion of your information from the Website, copies of your information may remain viewable in cached and archived pages or might have been copied or stored by other users of our websites.
We will only keep your Personal Information for as long as necessary and consistent with the purpose for which you have given it to us. Except where needed to respond to a query from you or fulfil an order, we will delete your Personal Information on request by you.
What Are Cookies?
Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist Mortantra to provide you with uninterrupted service. Mortantra does not use cookies to save Personal Information for outside users. By using this website you agree to Mortantra’s use of cookies as described in this Privacy Policy.
How Do We Use Cookies?
When you place an order on the Website and enter your name and details, you will become a recognized user, and we will send a cookie to your computer. A cookie is a small file that may be placed on your computer’s hard disk for record-keeping purposes. Cookies do not contain any information that can personally identify you. They help us recognize you when you visit the website so the service can be tailored to your needs.
By using cookies, we can make your online experience more efficient — for example, allowing you to store items in your shopping basket without losing them between visits, and making checkout faster. We also use cookies to compile certain statistics (which do not identify you personally) relating to the use of the website, such as number of visits and average time spent.
You may see Mortantra adverts on other websites. For these adverts, we use software (such as Google AdWords) that may send a cookie to your browser, allowing us to monitor if you see our adverts, click on them, and go on to buy from our website.
How To Disable Cookies?
It may be possible to disable some (but not all) cookies through your device or browser settings, though this may interfere with certain functionality on the Services. You can usually set your browser to block all third-party cookies, all cookies, or specific cookies, via your browser’s help settings. You will need to opt out on each browser and device you use to access the Services. Flash cookies operate differently and cannot be removed via browser settings. Removing or blocking cookies can impact your experience and parts of this website may no longer be fully accessible.
This Website contains social buttons that enable users to share or bookmark pages. These belong to third-party social media sites, which may log information about your activity on the internet, including on this website. Mortantra cannot prevent these sites from collecting information on your use of this embedded content — please review their respective privacy policies to understand how they use your information.
This Website may contain links, which may lead you to other websites. Please note that once you leave our Website you will be subject to the privacy policy of the other website, and this Privacy Policy will no longer apply.
Mortantra reserves the right to recover the cost of goods, collection charges, and lawyer’s fees from persons using the site fraudulently. Mortantra reserves the right to initiate legal proceedings against such persons for fraudulent use of the site and any other unlawful acts or omissions in breach of these Terms & Conditions.
Mortantra reserves the right, at its discretion, to change, modify, add or delete portions of this Privacy Policy at any time. Your continued use of the Services after any such change is deemed acceptance of those changes, so please check this policy periodically for updates.
Privacy Questions?
For any privacy-related concerns, please contact our